If you are not entirely satisfied with your purchase, our refund policy is valid for up to 14 days. If 14 days have gone by since you received your purchase, unfortunately we can’t offer you a refund or exchange.
Refunds will also not be accepted if items are not in their original condition.
West Luccombe Cottage
Alternatively please post back to:
(please include a note with your name etc so we can quickly locate you and instructions for return/ exchange)
It can take up to 10 business days for your return to be processed and once it has we will process the refund back to the original payment method.
Once you receive this email, it can take up to 10 business days for the funds to reach your account, depending on your payment provider.
We offer a full refund if the order is cancelled within 24 hours of your purchase.
If you run into any further issues, feel free to email us at firstname.lastname@example.org